Asked for manager again and were finally seated at 830 pm. ( hostesses very rude and unfriendly) Manager came and was very nice. Checked again at 730 pm and we were told there were 10 people ahead of us. At 7 pm we were told there were 4 people ahead of us. Placed our names on the wait list at 530 pm with cell phone contact.

Finally a very nice gentleman (customer) at the bar stepped in for me and ordered the drink for me. Asked three times for a drink and was ignored. Then I brought friends with us on a Saturday night. First two experiences were on a weekday and Sunday afternoon. if it turns out to be anything like your facility in Ohio, us gamblers will be grateful.I visited this casino three times. Hard Rock is partnering with the Menomonee Nation to build an 800 million entertainment complex at an abandoned Dogtrack, about 30 miles from where I live, and if our Governor would ever get off his butt and make a decision to let the project go forward, the people here will love what the Hard Rock brand offers. The visit was also to see what might be in store for Wisconsin. I'm not sure what the percentage payout requirements are in Ohio, but they have to be better than Wisconsins. I liked the great selection of slots and managed to play for nearly 4 hours and walking away only losing 35 bucks, so that was fine. Having food allergies, I didn't eat at any of your restaurants, so unable to give an opinion on that. I loved all the old rock memorabilia throughout the casino. Being a smoker and being from a state where it is stil legal to smoke in a casino, I did find it refreshing that you do at least provide a minimal area where people like myself, with the filthy tobacco habit, can go to fire one up and still play some machines. The slot layout was great, never bumping into anyone, and no cramped feeling like I have experienced in others. I am from Wisconsin, where all of our casinos are Native American and nearly all are far smaller and more 'bare bone,' than your casino.

On a previous visit, I checked out the Racino at Thistledown and enjoyed your establishment far more.

I was in the Cleveland area to visit my ailing sister and had a little free time, so I traveled out 271 to check this place out.

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